Refund policy
At Glamour Lane Boutique, we want you to love your purchase. If you are not completely satisfied, we are happy to offer size exchanges or store credit under the conditions below.
Exchanges (Size Only)
We accept exchanges for a different size of the same item within 14 days of delivery, subject to availability.
To be eligible for an exchange:
-
Items must be unworn, unwashed, and in original condition
-
All original tags must still be attached
-
Items must be free of stains, odors, makeup, deodorant marks, or damage
If the requested size is no longer available, store credit will be issued instead.
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Store Credit
If you wish to return an item instead of exchanging for a different size, we will issue store credit for the value of the item.
Store credit:
-
Will be issued once the returned item is received and inspected
-
Can be used toward any future purchase on our website
-
Does not expire
Shipping costs are non-refundable.
No Refunds
All purchases from Glamour Lane Boutique are final sale for refunds.
We do not offer refunds to the original payment method.
Returns are only accepted for size exchanges or store credit.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
-
Sale or clearance items
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery.
Please include:
-
Your order number
-
Photos of the item
-
A description of the issue
Once verified, we will arrange a replacement or store credit.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
We recommend using a trackable shipping service, as we cannot guarantee we will receive your returned item.